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Backup and Restore
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Backup and Restore
备份和恢复
OTRS has built-in scripts for backup and restore. Execute the scripts with ``-h`` option for more information.
OTRS 具有备份和还原的内置脚本。 使用 ``-h`` 选项执行此脚本以获取更多信息。
Backup
备份
To create a backup, write permission is needed for ``otrs`` user for the destination directory.
要创建备份,``otrs`` 用户需要有目标目录的写入权限。
The output of the script:
脚本的输出结果:
Restore
恢复
OTRS Update Guide
 
This work is copyrighted by OTRS AG (https://otrs.com), Zimmersmühlenweg 11, 61440 Oberursel, Germany.
此作品的版权归 OTRS AG 所有 (https://otrs.com) ,德国(法兰克福) 上乌瑟尔Zimmersmühlenweg 路11号,61440。
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.3 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts. A copy of the license can be found on the `GNU website <https://www.gnu.org/licenses/fdl-1.3.txt>`__.
根据GNU自由文档许可证1.3版或自由软件基金会发布的任何更新版本的条款,允许复制、分发和/或修改本文档; 没有不变的部分,没有封面文本,也没有封底文本。 许可证的副本可以在 `GNU网站 <https://www.gnu.org/licenses/fdl-1.3.txt>`__ 找到。
Contents
目录
Installation
安装
**OTRS** is installed by the *Customer Solution Team*. Please contact the *Customer Solution Team* via support@otrs.com or in the `OTRS Portal <https://portal.otrs.com/>`__.
 
Introduction
介绍
OTRS (Open Technology – Real Service) is an open source ticket request system with many features to manage customer telephone calls and emails. It is distributed under the GNU General Public License (GPL) and tested on various Linux platforms. Do you receive many e-mails and want to answer them with a team of agents? You're going to love OTRS!
OTRS(Open Technology – Real Service)是一个开源的工单请求系统,具有许多管理客户电话和电子邮件的功能。 它在GNU通用公共许可证(GPL)下分发,并在各种 Linux 平台上进行过测试。 您是否收到许多电子邮件,并希望与服务团队一起响应? 你会爱上 OTRS 的!
About This Manual
关于本手册
This manual is intended for use by system administrators. The chapters describe the updating of the OTRS software.
本手册供系统管理员使用。 这些章节描述了 OTRS 软件的安装和更新。

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Source string location
../../content/backup-restore.rst:2
Source string age
4 months ago
Translation file
locale/zh_CN/LC_MESSAGES/content.po, string 1