Tickets in My Services
Context English Swahili State
This option defines the process tickets default state. Chaguo hili linafafanua hali chaguo msingi ya tiketi ya mchakato.
This option will deny the access to customer company tickets, which are not created by the customer user. Chaguo hili litakuzuia kufikia tiketi za kampuni za mteja, ambazo hazikujatengenezwa na mtumiaji wa mteja.
This setting allows you to override the built-in country list with your own list of countries. This is particularly handy if you just want to use a small select group of countries. Mpangalio huu unakuruhusu kutendua orodha ya nchi ilijengewa ndani kwa orodha yako ya nchi. Inatumika hasa kama unataka kutumia nchi chache usichaguazo.
This will allow the system to send text messages via SMS.
Ticket Notifications
Ticket Settings Mipangilio ya tiketi
Ticket body for approval of knowledge base article.
Ticket detail view
Ticket event module that triggers the escalation stop events. Moduli ya tukio la tiketi ambalo linaamsha tukio la kusimamishwa kuwa upandishwaji.
Ticket overview Marejeo ya tiketi
Ticket subject for approval of knowledge base article.
Tickets (Case and Process Management) Usimamizi wa mchakato
Tickets Status View
Tickets Where I Am Involved
Tickets in My Queues
Tickets in My Services
Tickets with Reached Reminders
Time & Resources
Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day). Muda katika sekunde ambao unaongezwa kwneye muda halisi kama hali ya kusubiri ikiwekwa (chaguo-msingi: 86400 = siku 1).
Toggles display of OTRS FeatureAddons list in PackageManager. Inageuza onyesho la orodha ya vifaa vya nyongeza ya vipengele vya OTRS katika msimamizi wa kifurushi.
Top menu item registration for the external interface. Additional menu links are defined by adding new items and specifying their parameters. “Group” and “GroupRo” arrays can be used to limit display of the links to members of certain groups with RW and RO permissions respectively. “Name” defines the displayed link text and “Description” will be shown in a tooltip on hover. “Link” is meant for an application route path or a link to an external site. Please note you can only define one of them at the time. “IsPublic” defines if the link will be shown to unauthenticated users and in case this is set to “1”, “Group” and “GroupRo” parameters will be ignored. “Target” will define link’s target attribute, please use “_blank” for opening in a new tab. “Prio” determines the order of the links, with smaller numbers displayed first.
Total Tickets
Tree view
Triggers add or update of automatic calendar appointments based on certain ticket times.
Triggers ticket escalation events and notification events for escalation.
Turns off SSL certificate validation, for example if you use a transparent HTTPS proxy. Use at your own risk! Zima uhalalishaji wa cheti wa SSL, kwa mfano kama ukitumia seva mbadala ya HTTPS iliyowazi. Tumia kwa tahadhari yako mwenyewe!
Turns on drag and drop for the main navigation. Washa kokota na dondosha kwa ajili wa uabiri mkuu.
Turns on the remote ip address check. It should not be enabled if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.
Type of daemon log rotation to use: Choose 'OTRS' to let OTRS system to handle the file rotation, or choose 'External' to use a 3rd party rotation mechanism (i.e. logrotate). Note: External rotation mechanism requires its own and independent configuration.


No matching activity found.

Browse all component changes


English Swahili
No related strings found in the glossary.

Source information

Source string comment
String age
a year ago
Source string age
a year ago
Translation file
i18n/otrs/otrs.sw.po, string 7588