Source string Read only

SysConfig
109/1090
Context English State
Views
Warns about system registration and contract violations.
Warns in the external interface about contract violations.
Watch Ticket
Web Services
Web View
When agent creates a ticket, whether or not the ticket is automatically locked to the agent.
When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the body of this note (this text cannot be changed by the agent).
When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the subject of this note (this subject cannot be changed by the agent).
When tickets are merged, the customer user can be informed per email by setting the check box "Inform Sender". In this text area, you can define a pre-formatted text which can later be modified by the agents.
Whether or not to collect meta information from articles using filters configured in AgentFrontend::TicketDetailView::ArticleMetaFilters.
Whether to force redirect all requests from http to https protocol. Please check that your web server is configured correctly for https protocol before enable this option.
Write Article
Write Message
Your email with ticket number "<OTRS_TICKET>" is merged to "<OTRS_MERGE_TO_TICKET>".
Your queue selection of your preferred queues. You also get notified about those queues via email if enabled.
Your selection of your preferred external chat channels. You will be notified about external chat requests in these chat channels.
Your service selection of your preferred services. You also get notified about those services via email if enabled.
attachment
debug
error
external (customer)
info
inline
internal (agent)
normal
notice
off
public (all)
public (public)
queue

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New source string

OTRS 8 / OTRSEnglish

New source string 10 months ago
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Glossary

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No related strings found in the glossary.

Source information

Source string comment
SysConfig
Flags
read-only
String age
10 months ago
Source string age
10 months ago
Translation file
i18n/otrs/otrs.pot, string 7258