Translation

Use this screen to manage styles and choose style variants for use in agent interface. A fresh OTRS installation already contains some variants by default. The style management screen is available in the *Styles* module of the *Agent Interface* group.
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System Log
系统日志
Professional systems log their activities in one or more log files to help administrators when troubleshooting or to get an overview of what is going on in their system on a detailed level.
专业系统将其活动记录在一个或多个日志文件中,以帮助管理员进行故障排除或在详细级别上了解系统中发生的情况。
These logs are usually not available to application administrators without a certain level of permissions, and skills, on the operating system.
在操作系统上没有一定级别的权限和技能的情况下,应用程序管理员通常无法使用这些日志。
OTRS allows application administrators to access the system log comfortably by using the graphical interface without the need to have access to the server's command shell. The administrator can decide which level of logging is needed, to make sure that the log files are not unnecessarily filled.
OTRS允许应用程序管理员使用图形界面轻松访问系统日志,而无需访问服务器的命令shell。 管理员可以决定需要哪个级别的日志记录,以确保不会不必要地填充日志文件。
Use this screen to view log entries of OTRS. The log overview screen is available in the *System Log* module of the *Administration* group.
使用此屏幕可查看OTRS的日志条目。 日志概览屏幕位于 *系统管理* 组的 *系统日志* 模块中。
System Log Screen
系统日志屏幕
Each line in the log contains a timestamp, the log priority, the system component and the log entry itself.
日志中的每一行都包含时间戳、日志优先级、系统组件和日志条目本身。
If several log entries are displayed in the log, use the filter box to find a particular log entry by just typing the name to filter.
如果日志中显示多个日志条目,请使用过滤器框通过键入要过滤的名称来查找特定日志条目。
To adjust the logging settings of the system:
 
Go to *System Configuration* screen.
转到 *系统配置* 屏幕。
Navigate to *Core → Log* in the navigation tree.
 
Review the settings.
查看设置。
Agent Interface
服务人员界面
Completely new user interface has been developed for agents. This setting makes it possible to edit the agent styles that are selectable for all agents.
 
Styles
 
Use this screen to manage styles and choose style variants for use in agent interface. A fresh OTRS installation already contains some variants by default. The style management screen is available in the *Styles* module of the *Agent Interface* group.
使用此屏幕添加自定义页面以在外部人员界面中使用。 默认情况下,新的OTRS安装已包含一些自定义页面。 自定义页面管理屏幕位于 *外部人员界面* 组的 *自定义页面* 模块中。
Agent Style Management Screen
服务人员管理屏幕
The management screen consists of two widget. In the *Edit Styles* widget can be selected the styles for editing. The *Defaults* widget defines, which variant will be used as default for the agent interface. The agents can override this setting and they can select a different variant in they personal preferences, but they can not edit the styles.
 
Manage Styles
管理状态
Styles are grouped into four categories: *Bright*, *High Contrast Bright*, *Dark* and *High Contrast Dark*.
 
To edit a style, select a category first. The edit screen will be opened for the selected category.
 
The *Edit Layout* section is the same for all categories.
 
Agent Style Layout Edit Screen
编辑布局屏幕
The following settings are available when adding or editing this resource.
添加或编辑此资源时,可以使用以下设置。 标有星号的字段是必填字段。
Enable
已启用
Select whether the style is available for agents.
显示文件系统是否可写。
Header Logo
 
The logo is a small image that is displayed in the header of all pages.
Logo(徽标)是显示在外部人员页面左上角的小图片。
To change the logo, click on the *Select image to upload* button, and select a new logo image. Recommended file format is PNG.
要更改Logo,请单击 *选择上传的图片* 按钮,然后选择新的Logo图片。建议的文件格式为PNG。
Favicon
收藏夹图标
The `favorite icon <https://en.wikipedia.org/wiki/Favicon>`_ is an icon that is displayed in the URL bar of the web browser.
`收藏夹图标 <https://en.wikipedia.org/wiki/Favicon>`__ 是显示在Web浏览器的URL栏中的图标。

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Source string location
../../content/agent-interface/styles.rst:4
Source string age
4 months ago
Translation file
locale/zh_CN/LC_MESSAGES/content.po, string 1357