Source string Read only

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Context English State
To edit a style, select a category first. The edit screen will be opened for the selected category.
The *Edit Layout* section is the same for all categories.
Agent Style Layout Edit Screen
The following settings are available when adding or editing this resource.
Enable
Select whether the style is available for agents.
Header Logo
The logo is a small image that is displayed in the header of all pages.
To change the logo, click on the *Select image to upload* button, and select a new logo image. Recommended file format is PNG.
Favicon
The `favorite icon <https://en.wikipedia.org/wiki/Favicon>`_ is an icon that is displayed in the URL bar of the web browser.
To change the favorite icon, click on the *Select image to upload* button, and select a new icon. This is usually a 16×16 pixel image in PNG or ICO format.
Some categories contain different variants. Each variant can be customize in the same manner.
Agent Style Variant
Select whether the variant is available for agents.
Name
The name of this resource. Any type of characters can be entered to this field including uppercase letters and spaces.
Primary Color
This color will be used as the background color of primary buttons and the color of textual links and hovered icons.
To change the primary color, just select a new color from the color palette. You can chose from the pre-selected colors or define other colors by choosing it from the color selector or typing the hexadecimal value. The new color will be displayed in the preview widget immediately.
Secondary Color
This color will be used as the background color of table rows and the color of icon links.
To change the secondary color, just select a new color from the color palette. You can chose from the pre-selected colors or define other colors by choosing it from the color selector or typing the hexadecimal value. The new color will be displayed in the preview widget immediately.
Prominent Color
This color will be used as the background color of the organizer sidebar.
To change the prominent color, just select a new color from the color palette. You can chose from the pre-selected colors or define other colors by choosing it from the color selector or typing the hexadecimal value. The new color will be displayed in the preview widget immediately.
Chat
The chat feature allows the agents to provide real time communication with each other, with customer users or with public users. The chat feature is enabled by default.
Chat Channels
Being able to offer chat possibilities to customers is a must-have for many organizations. Depending on the amount of customer chat requests and the organization’s structure, it must be possible to group chat requests.
OTRS offers chat channels with different permissions per channel, so it is, e.g. possible to have different chat channels for registered contract customers and public prospects.
ComponentTranslation
This translation Translated OTRS 8/Administration Manual Name
The following strings have the same context and source.
Translated OTRS 8/OTRS Name
Translated OTRS 8/Feature Add-ons Manual Name
Translated OTRS 8/OTRS::ITSM Manual Name

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OTRS 8 / Administration ManualEnglish

New source string 8 months ago
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Glossary

English English
No related strings found in the glossary.

Source information

Flags
read-only
Source string location
../../content/agent-interface/styles.rst:56 ../../content/processes-automation/process-management.rst:270
String age
8 months ago
Source string age
8 months ago
Translation file
locale/content.pot, string 1335