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Context English State
Add additional information to this resource. It is recommended to always fill this field as a description of the resource with a full sentence for better clarity.
Catalog Item Settings
Catalog Class
The name of the catalog class. This is read only in this screen.
Agent Interface
This package has no agent interface.
External Interface
This package has no external interface.
Import/Export
This package provides a tool to import and export configuration items in the CSV format.
This package requires the :doc:`itsm-configuration-management` feature or any other package that provides back end for objects to be imported and exported.
Use this screen to create import and export templates. The import/export template management screen is available in the *Import/Export* module of the *Administration* group.
Import/Export Template Management Screen
Manage Import/Export Templates
To create a new template:
Click on the *Add Template* button in the left sidebar.
Fill in the required fields in all steps.
Click on the *Finish* button.
Create New Import/Export Template Screen
To edit a template:
Click on a template in the list of templates.
Modify the fields in all steps.
Edit Import/Export Template Screen
To delete a template:
Click on the trash icon in the list of templates.
Click on the *Confirm* button.
Delete Import/Export Template Screen
To import data based on a template:
Click on the *Import* link in the list of templates.
Click on the *Browse…* button and select a CSV file.
Click on the *Start Import* button.
ComponentTranslation
This translation Translated OTRS 7/OTRS::ITSM Manual Click on the *Add Template* button in the left sidebar.
The following strings have the same context and source.
Translated OTRS 7/Administration Manual Click on the *Add Template* button in the left sidebar.
Translated OTRS 7/Feature Add-ons Manual Click on the *Add Template* button in the left sidebar.

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New source string

OTRS 7 / OTRS::ITSM ManualEnglish

New source string a year ago
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Glossary

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No related strings found in the glossary.

Source information

Flags
read-only
Source string location
../../content/import-export/admin/administration/import-export.rst:17
String age
a year ago
Source string age
a year ago
Translation file
locale/content.pot, string 51