2. OTRS 7
  3. OTRS::ITSM Manual
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To install this package from the command line:
Save the ``.opm`` file to a folder where ``otrs`` user has read permission.
Execute this command:
Update
Update Via Administrator Interface
To update this package from the package manager:
Select an ``.opm`` file which is newer than the installed package.
Follow the update instructions.
After updating, the package is displayed in the *Local Repository* widget.
Update Via Command Line
To update this package from the command line:
Uninstall
If you uninstall this package, all database tables that were created during installation will be deleted. All data from these tables **will be irrevocably lost**!
Uninstall Via Administrator Interface
To uninstall this package from the package manager:
Select the package from the *Local Repository* widget.
Click on the *Uninstall* link in the *Action* column.
Follow the uninstall instructions.
Uninstall Via Command Line
To uninstall this package from the command line:
Import/Export
This package provides a tool to import and export configuration items in the CSV format.
To use this module, you need to install :doc:`itsm-configuration-management` or any other package that provides back end for objects to be imported and exported.
Use this screen to create import and export templates. The import/export template management screen is available in the *Import/Export* module of the *Administration* group.
Import/Export Template Management Screen
Manage Import/Export Templates
To create a new template:
Click on the *Add Template* button in the left sidebar.
Fill in the required fields in all steps.
Click on the *Finish* button.
Create New Import/Export Template Screen
ComponentTranslation
This translation Translated OTRS 7/OTRS::ITSM Manual Select the package from the *Local Repository* widget.
The following string has the same context and source.
Translated OTRS 7/Administration Manual Select the package from the *Local Repository* widget.

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OTRS 7 / OTRS::ITSM Manual — English

New source string 10 months ago
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Glossary

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read-only
Source string location
../../content/general-catalog/install-update-uninstall.rst:99 ../../content/import-export/install-update-uninstall.rst:100 ../../content/itsm-change-management/install-update-uninstall.rst:114 ../../content/itsm-configuration-management/install-update-uninstall.rst:114 ../../content/itsm-core/install-update-uninstall.rst:109 ../../content/itsm-incident-problem-management/install-update-uninstall.rst:104 ../../content/itsm-service-level-management/install-update-uninstall.rst:102
String age
10 months ago
Source string age
10 months ago
Translation file
locale/content.pot, string 76