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We assumed that username ``otrs`` is created for OTRS and it is installed to ``/opt/otrs``. If you use different user or install location, you need to change the install command. For more information about the command line tool execute this command:
Then execute the needed command with ``--help`` option to see its possibilities.
Requirements
OTRS Framework 7.0.x
Install
Install Via Administrator Interface
To install this package from the package manager:
Open the *Package Manager* module in the administrator interface.
Click on the *Browse…* button in the left sidebar.
Select an ``.opm`` file from your local file system.
Click on the *Install Package* button.
Follow the installation instructions.
After installation, the package is displayed in the *Local Repository* widget.
Install Via Command Line
To install this package from the command line:
Save the ``.opm`` file to a folder where ``otrs`` user has read permission.
Execute this command:
Update
Update Via Administrator Interface
To update this package from the package manager:
Select an ``.opm`` file which is newer than the installed package.
Follow the update instructions.
After updating, the package is displayed in the *Local Repository* widget.
Update Via Command Line
To update this package from the command line:
Uninstall
If you uninstall this package, all database tables that were created during installation will be deleted. All data from these tables **will be irrevocably lost**!
Uninstall Via Administrator Interface
To uninstall this package from the package manager:
Select the package from the *Local Repository* widget.
Click on the *Uninstall* link in the *Action* column.

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OTRS 7 / OTRS::ITSM ManualEnglish

New source string 10 months ago
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../../content/general-catalog/install-update-uninstall.rst:48 ../../content/general-catalog/install-update-uninstall.rst:77 ../../content/import-export/install-update-uninstall.rst:49 ../../content/import-export/install-update-uninstall.rst:78 ../../content/itsm-change-management/install-update-uninstall.rst:57 ../../content/itsm-change-management/install-update-uninstall.rst:86 ../../content/itsm-configuration-management/install-update-uninstall.rst:57 ../../content/itsm-configuration-management/install-update-uninstall.rst:86 ../../content/itsm-core/install-update-uninstall.rst:56 ../../content/itsm-core/install-update-uninstall.rst:85 ../../content/itsm-incident-problem-management/install-update-uninstall.rst:51 ../../content/itsm-incident-problem-management/install-update-uninstall.rst:80 ../../content/itsm-service-level-management/install-update-uninstall.rst:51 ../../content/itsm-service-level-management/install-update-uninstall.rst:80
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10 months ago
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10 months ago
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locale/content.pot, string 62