OTRS 7

OTRS::ITSM Manual

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Context	English	State
	Select if a review is required after the ticket compose.
	If you uninstall this package, the ticket types and states that were added during installation will be deactivated. They can be activated again in the administrator interface.
	ITSM Service Level Management
	This package adds new statistics to the system for ensuring that all service level agreements are appropriate and satisfy the agreements, as well as to monitor and report on service levels.
	This package has no administrator interface.
	Reports
	After installation of the package some new statistics will be available in the agent interface.
	Statistics
	After installation of the package some new statistics are added to the system. The statistic management screen is available in the Statistics menu item of the Reports menu.
	Statistics Overview Screen
	New Statistics
	The following statistics are added to the system:
	OTRS Documentation
	OTRS Offers an Ideal Solution for Companies of Any Size %(start)sLearn more%(end)s
	See also
	You are looking at the documentation for an older release. For the latest information, please see %(start)scurrent release documentation%(end)s.

Component	Translation
This translation Translated OTRS 7/OTRS::ITSM Manual	You are looking at the documentation for an older release. For the latest information, please see %(start)scurrent release documentation%(end)s.
The following string has the same context and source.
Translated OTRS 7/User Manual	You are looking at the documentation for an older release. For the latest information, please see %(start)scurrent release documentation%(end)s.

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OTRS 7 / OTRS::ITSM Manual — English

New source string a month ago

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Glossary

English	English
No related strings found in the glossary.

Source information

Flags

read-only

Source string location

../../../../../../thirdparty/_sphinx-themes/sphinx_rtd_theme/otrs-templates/layout.html:33

String age

a month ago

Source string age

a month ago

Translation file

locale/content.pot, string 1011