Source string Read only

Context English State
External Interface
This package has no external interface.
This package provides a tool to import and export configuration items in the CSV format.
This package requires the :doc:`itsm-configuration-management` feature or any other package that provides back end for objects to be imported and exported.
Use this screen to create import and export templates. The import/export template management screen is available in the *Import/Export* module of the *Administration* group.
Import/Export Template Management Screen
Manage Import/Export Templates
To create a new template:
Click on the *Add Template* button in the left sidebar.
Fill in the required fields in all steps.
Click on the *Finish* button.
Create New Import/Export Template Screen
To edit a template:
Click on a template in the list of templates.
Modify the fields in all steps.
Edit Import/Export Template Screen
To delete a template:
Click on the trash icon in the list of templates.
Click on the *Confirm* button.
Delete Import/Export Template Screen
To import data based on a template:
Click on the *Import* link in the list of templates.
Click on the *Browse…* button and select a CSV file.
Click on the *Start Import* button.
Import Data Screen
To export data based on a template:
Click on the *Export* link in the list of templates.
Choose a location in your computer to save the ``Export.csv`` file.
Import/Export Template Settings
Import/Export package is meant to be independent. This means, that the following settings can be different if no configuration items will be imported or exported.


User avatar None

New source string

OTRS 7 / OTRS::ITSM ManualEnglish

New source string a year ago
Browse all component changes


English English
No related strings found in the glossary.

Source information

Source string location
String age
a year ago
Source string age
a year ago
Translation file
locale/content.pot, string 57