2. OTRS 7
  3. OTRS::ITSM Manual
  4. English
  5. Translate

Source string Read only

7/100
Context English State
Catalog classes can not be deleted from the system. They can only be deactivated by setting the *Validity* option to *invalid* or *invalid-temporarily*.
To add a catalog item:
Select a catalog class in the list of catalog classes.
Click on the *Add Catalog Item* button in the left sidebar.
Add Catalog Item Screen
Catalog items can not be deleted from the system. They can only be deactivated by setting the *Validity* option to *invalid* or *invalid-temporarily*.
To edit a catalog item:
Select a catalog item in the list of catalog items.
Modify the fields.
Click on the *Save* or *Save and finish* button.
Edit Catalog Item Screen
Catalog Class Settings
The following settings are available when adding this resource. The fields marked with an asterisk are mandatory.
Catalog Class \*
The name of the catalog class. The catalog class will be displayed in the overview table of catalog classes.
Name \*
The name of the catalog item to be added to the class. Any type of characters can be entered to this field including uppercase letters and spaces. The name will be displayed in the overview table of catalog items.
Validity \*
Set the validity of this resource. Each resource can be used in OTRS only, if this field is set to *valid*. Setting this field to *invalid* or *invalid-temporarily* will disable the use of the resource.
Comment
Add additional information to this resource. It is recommended to always fill this field as a description of the resource with a full sentence for better clarity.
Catalog Item Settings
Catalog Class
The name of the catalog class. This is read only in this screen.
Agent Interface
This package has no agent interface.
External Interface
This package has no external interface.
Import/Export
This package provides a tool to import and export configuration items in the CSV format.
This package requires the :doc:`itsm-configuration-management` feature or any other package that provides back end for objects to be imported and exported.
ComponentTranslation
This translation Translated OTRS 7/OTRS::ITSM Manual Name \*
The following strings have the same context and source.
Translated OTRS 7/Administration Manual Name \*
Translated OTRS 7/User Manual Name \*
Translated OTRS 7/Feature Add-ons Manual Name \*

Loading…

User avatar None

New source string

OTRS 7 / OTRS::ITSM Manual — English

New source string a year ago
Browse all component changes

Glossary

English English
No related strings found in the glossary.

Source information

Flags
read-only
Source string location
../../content/general-catalog/admin/administration/general-catalog.rst:68 ../../content/general-catalog/admin/administration/general-catalog.rst:86 ../../content/import-export/admin/administration/import-export.rst:83 ../../content/itsm-change-management/admin/communication-notifications/itsm-change-notifications.rst:67 ../../content/itsm-change-management/agent/itsm-changes/overview.rst:356
String age
a year ago
Source string age
a year ago
Translation file
locale/content.pot, string 31