2. OTRS 7
  3. OTRS::ITSM Manual
  4. English
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Context English State
Catalog classes can not be deleted from the system. They can only be deactivated by setting the *Validity* option to *invalid* or *invalid-temporarily*.
To add a catalog item:
Select a catalog class in the list of catalog classes.
Click on the *Add Catalog Item* button in the left sidebar.
Add Catalog Item Screen
Catalog items can not be deleted from the system. They can only be deactivated by setting the *Validity* option to *invalid* or *invalid-temporarily*.
To edit a catalog item:
Select a catalog item in the list of catalog items.
Modify the fields.
Click on the *Save* or *Save and finish* button.
Edit Catalog Item Screen
Catalog Class Settings
The following settings are available when adding this resource. The fields marked with an asterisk are mandatory.
Catalog Class \*
The name of the catalog class. The catalog class will be displayed in the overview table of catalog classes.
Name \*
The name of the catalog item to be added to the class. Any type of characters can be entered to this field including uppercase letters and spaces. The name will be displayed in the overview table of catalog items.
Validity \*
Set the validity of this resource. Each resource can be used in OTRS only, if this field is set to *valid*. Setting this field to *invalid* or *invalid-temporarily* will disable the use of the resource.
Comment
Add additional information to this resource. It is recommended to always fill this field as a description of the resource with a full sentence for better clarity.
Catalog Item Settings
Catalog Class
The name of the catalog class. This is read only in this screen.
Agent Interface
This package has no agent interface.
External Interface
This package has no external interface.
Install, Update and Uninstall
This package can be installed, updated or uninstalled with the package manager in the administrator interface or using the command line tool.
You need to be in the *admin* group to access the administrator interface and use the `Package Manager <https://doc.otrs.com/doc/manual/admin/7.0/en/content/administration/package-manager.html>`__, which is described in the administration manual more detailed.
ComponentTranslation
This translation Translated OTRS 7/OTRS::ITSM Manual Name \*
The following strings have the same context and source.
Translated OTRS 7/Administration Manual Name \*
Translated OTRS 7/User Manual Name \*
Translated OTRS 7/Feature Add-ons Manual Name \*

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OTRS 7 / OTRS::ITSM Manual — English

New source string 10 months ago
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Glossary

English English
No related strings found in the glossary.

Source information

Flags
read-only
Source string location
../../content/general-catalog/admin/administration/general-catalog.rst:68 ../../content/general-catalog/admin/administration/general-catalog.rst:86 ../../content/import-export/admin/administration/import-export.rst:83 ../../content/itsm-change-management/admin/communication-notifications/itsm-change-notifications.rst:67 ../../content/itsm-change-management/agent/itsm-changes/overview.rst:356
String age
10 months ago
Source string age
10 months ago
Translation file
locale/content.pot, string 31