Translation

SysConfig
Module to show the Print menu item in SLA menu.
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Context English Chinese (Traditional) State
Frontend module registration for the AgentITSMServiceZoom object in the agent interface.
 
ITSM SLA Overview.
 
ITSM Service Overview.
 
ITSM event module that updates the ITSMConfigItem index.
 
ITSM event module that updates the ITSMSLA index.
 
ITSM event module that updates the ITSMService index.
 
Incident State Type
 
Includes
包括
It controls availability for ITSMSLA search driver.
 
It controls availability for ITSMService search driver.
 
Manage priority matrix.
管理優先級矩陣
Manage the criticality - impact - priority matrix.
 
Module to show the Back menu item in SLA menu.
 
Module to show the Back menu item in service menu.
 
Module to show the Link menu item in service menu.
 
Module to show the Print menu item in SLA menu.
 
Module to show the Print menu item in service menu.
 
Parameters for the incident states in the preference view.
 
Part of
屬於
Relevant to
相關
Required for
需要
SLA Overview
SLA概述
SLA Print.
 
SLA Zoom.
 
Service Overview
服務概述
Service Print.
 
Service Zoom.
 
Service-Area
服務區
Set the type and direction of links to be used to calculate the incident state. The key is the name of the link type (as defined in LinkObject::Type), and the value is the direction of the IncidentLinkType that should be followed to calculate the incident state. For example if the IncidentLinkType is set to 'DependsOn', and the Direction is 'Source', only 'Depends on' links will be followed (and not the opposite link 'Required for') to calculate the incident state. You can add more link types ad directions as you like, e.g. 'Includes' with the direction 'Target'. All link types defined in the sysconfig options LinkObject::Type are possible and the direction can be 'Source', 'Target', or 'Both'. IMPORTANT: AFTER YOU MAKE CHANGES TO THIS SYSCONFIG OPTION YOU NEED TO RUN THE CONSOLE COMMAND bin/otrs.Console.pl Admin::ITSM::IncidentState::Recalculate SO THAT ALL INCIDENT STATES WILL BE RECALCULATED BASED ON THE NEW SETTINGS!
 
This setting defines that a 'ITSMChange' object can be linked with 'Ticket' objects using the 'Normal' link type.
 
This setting defines that a 'ITSMConfigItem' object can be linked with 'FAQ' objects using the 'Normal' link type.
 

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English Chinese (Traditional)
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Source string comment
SysConfig
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Source string age
8 months ago
Translation file
i18n/ITSMCore/ITSMCore.zh_TW.po, string 71