Select *OTRSAdjustSortTicketOverview* in the *Navigation* widget.
Context English Chinese (Simplified) State
IT service management IT 服务管理
Internal IT service 内部 IT 服务
Customer service/support 客户服务 / 支持
Available in Service Package 可在服务包中找到
Package Name in OTRS Package Manager OTRS软件包管理器中的软件包名称
OTRSAdjustSortTicketOverview OTRSAdjustSortTicketOverview(调整工单概览排序方式)
Contents 目录
Administrator Interface 管理员界面
This package has no administrator interface. 本软件包没有管理员界面。
System Configuration 系统配置
Width of columns 列宽
The width of the columns in the small ticket overviews are configurable. 简洁版式工单概览视图中列的宽度是可配置的。
To configure the width of columns: 若要配置列宽:
Go to *System Configuration* screen. 转到 *系统配置* 屏幕。
Select *OTRSAdjustSortTicketOverview* in the *Navigation* widget. 在 *导航* 小部件中选择 *OTRSAdjustSortTicketOverview* 。
Navigate to *Frontend → Agent → TicketOverview* in the navigation tree. 在导航树中导航到 *Frontend → Agent → TicketOverview* 。
Add new entries to setting ``Frontend::Agent::TicketOverview::OTRSAdjustSortTicketOverviewFixedWidth``. Examples: 在设置 ``Frontend::Agent::TicketOverview::OTRSAdjustSortTicketOverviewFixedWidth`` 中添加新条目。示例:
``Queue`` → *10%* ``Queue`` → *10%*
``State`` → *8%* ``State`` → *8%*
``Age`` → *40px* ``Age`` → *40px*
``DynamicField_DateofReceipt`` → *3cm* ``DynamicField_DateofReceipt`` → *3cm*
Configurable fields are: ``TicketNumber``, ``Age``, ``EscalationTime``, ``Title``, ``State``, ``Queue``, ``Lock``, ``Owner``, ``CustomerID``, ``DynamicField_*``. 可配置的字段有:``TicketNumber``、 ``Age``、 ``EscalationTime``、 ``Title``、 ``State``、 ``Queue``、 ``Lock``、 ``Owner``、 ``CustomerID`` 和 ``DynamicField_*`` 。
This feature is activated by default after installation of the package. 安装软件包后,默认情况下会激活此功能。
Word length of title column 标题栏的字长
The word length of the title column in the ticket overview widgets is configurable. 工单概览小部件中标题列的字长是可配置的。
To configure the word length: 若要配置字长:
Set the word length in setting ``Frontend::Agent::TicketOverview::OTRSAdjustSortTicketOverviewTitleLength``. 在设置 ``Frontend::Agent::TicketOverview::OTRSAdjustSortTicketOverviewTitleLength`` 中设置字长。
Drag and drop table column widths 拖放表格列宽
The width of the columns in the ticket overview widgets and the dashboards are configurable via drag and drop on a per-user-base. 工单概览小部件和仪表板中列的宽度可通过基于每个用户的拖放进行配置。
To activate this feature: 若要激活此功能:


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English Chinese (Simplified)
No related strings found in the glossary.

Source information

Source string location
../../content/adjust-sort-ticket-overview/admin.rst:16 ../../content/adjust-sort-ticket-overview/admin.rst:35 ../../content/adjust-sort-ticket-overview/admin.rst:45 ../../content/adjust-sort-ticket-overview/admin.rst:57 ../../content/adjust-sort-ticket-overview/admin.rst:71 ../../content/adjust-sort-ticket-overview/admin.rst:81
String age
a year ago
Source string age
a year ago
Translation file
locale/zh_CN/LC_MESSAGES/content.po, string 27