Translation

GOLD
2/100
Context English Chinese (Simplified) State
Adjust Sort Ticket Overview 调整排序工单概览
This feature add-on makes it possible to modify the columns of the small ticket overview screens and the dashboard. It offers the following customization options: 这个功能插件可以修改简洁版式工单概览屏幕和仪表板的列。 它提供以下自定义选项:
Definition of a default width of columns. 列的默认宽度的定义。
Configurable word length of title column. 标题列的可配置字长。
Configurable width of columns via drag and drop on a per-user basis. 通过每个用户拖放来配置列的宽度。
Setting the queue and service display names. 设置队列和服务的显示名称。
Make ticket number column always visible. 使工单编号列始终可见。
Benefits 优点
Facilitates work with the small agent ticket overview. 服务人员简洁版式工单概览易于使用。
Increases flexibility through optimized adaptability. 通过优化的适应性提高灵活性。
Target Groups 目标组
IT service management IT 服务管理
Internal IT service 内部 IT 服务
Customer service/support 客户服务 / 支持
Available in Service Package 可在服务包中找到
GOLD 黄金
Package Name in OTRS Package Manager OTRS软件包管理器中的软件包名称
OTRSAdjustSortTicketOverview OTRSAdjustSortTicketOverview(调整工单概览排序方式)
Contents 目录
Administrator Interface 管理员界面
This package has no administrator interface. 本软件包没有管理员界面。
System Configuration 系统配置
Width of columns 列宽
The width of the columns in the small ticket overviews are configurable. 简洁版式工单概览视图中列的宽度是可配置的。
To configure the width of columns: 若要配置列宽:
Go to *System Configuration* screen. 转到 *系统配置* 屏幕。
Select *OTRSAdjustSortTicketOverview* in the *Navigation* widget. 在 *导航* 小部件中选择 *OTRSAdjustSortTicketOverview* 。
Navigate to *Frontend → Agent → TicketOverview* in the navigation tree. 在导航树中导航到 *Frontend → Agent → TicketOverview* 。
Add new entries to setting ``Frontend::Agent::TicketOverview::OTRSAdjustSortTicketOverviewFixedWidth``. Examples: 在设置 ``Frontend::Agent::TicketOverview::OTRSAdjustSortTicketOverviewFixedWidth`` 中添加新条目。示例:
``Queue`` → *10%* ``Queue`` → *10%*
``State`` → *8%* ``State`` → *8%*

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Glossary

English Chinese (Simplified)
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Source information

Source string location
../../content/adjust-sort-ticket-overview.rst:22 ../../content/advanced-editor.rst:16 ../../content/advanced-generic-agent.rst:22 ../../content/agent-email-interface.rst:42 ../../content/automatic-start-of-processes.rst:22 ../../content/categories-for-text-modules.rst:21 ../../content/change-write-protection.rst:24 ../../content/ci-assignment-attribute-dynamic-field-map.rst:22 ../../content/ci-custom-search.rst:21 ../../content/ci-references.rst:27 ../../content/cis-in-customer-frontend.rst:26 ../../content/dynamic-field-attachment.rst:19 ../../content/dynamic-field-calculation.rst:18 ../../content/dynamic-field-ci.rst:34 ../../content/dynamic-field-value-import.rst:25 ../../content/dynamic-sender-addresses.rst:22 ../../content/escalation-suspend.rst:19 ../../content/hide-show-dynamic-fields.rst:24 ../../content/introduction.rst:154 ../../content/link-object-connector.rst:14 ../../content/process-management-article-email.rst:22 ../../content/queue-responsible.rst:19 ../../content/ready2adopt-itsm-processes.rst:46 ../../content/ready2adopt-web-services.rst:23 ../../content/restrict-customer-data-view.rst:20 ../../content/specific-ticket-notifications.rst:20 ../../content/ticket-allocation.rst:24 ../../content/ticket-forms.rst:42 ../../content/ticket-invoker.rst:7 ../../content/ticket-queue-selection.rst:23
String age
a year ago
Source string age
a year ago
Translation file
locale/zh_CN/LC_MESSAGES/content.po, string 16