Source string Read only

39/390
Context English State
Affected screens
The features can be enabled or disabled in each ticket overview screens.
To modify the affected screens:
Navigate to *Frontend → Base → OutputFilter* in the navigation tree.
Add or remove screen names in the ``Template`` key of each setting.
Agent Interface
This package has no agent interface, only the existing ticket overview widgets get new features in the following screens:
Agent Dashboard
Small Queue View
Small Status View
Small Escalation View
Customer Information Center
Customer User Information Center
The new features are described in the :doc:`admin` chapter.
External Interface
This package has no external interface.
Advanced Editor
This feature add-on allows OTRS administrators and OTRS developers with experience using Template Toolkit to write Template Toolkit code snippets in OTRS templates. This can facilitate, for example, the customization of response templates with multiple languages because you can customize the same template for many languages by using conditions without adding completely new response templates. This saves resources within **OTRS** and gives you a cleaner overview of your response templates.
Easier customization of response templates based on conditions.
Resource-saving usage of response templates.
Increases your **OTRS** performance.
OTRS administrators with Template Toolkit experience
Organizations that want to easily customize their OTRS templates, e.g. for many languages
OTRSAdvancedEditor
Not compatible with the following feature add-ons:
:doc:`categories-for-text-modules`
:doc:`hide-show-dynamic-fields`
:doc:`ticket-forms`
This package has no dedicated administrator interface, only extends the existing screens.
Create New Templates
This feature enables logical if-else conditions as well as loops and much more.
ComponentTranslation
This translation Translated OTRS 7/Feature Add-ons Manual This package has no external interface.
The following string has the same context and source.
Translated OTRS 7/OTRS::ITSM Manual This package has no external interface.

Loading…

User avatar None

New source string

OTRS 7 / Feature Add-ons ManualEnglish

New source string 10 months ago
Browse all component changes

Glossary

English English
No related strings found in the glossary.

Source information

Flags
read-only
Source string location
../../content/adjust-sort-ticket-overview/external.rst:4 ../../content/advanced-editor/external.rst:4 ../../content/advanced-escalations/external.rst:4 ../../content/advanced-generic-agent/external.rst:4 ../../content/agent-email-interface/external.rst:4 ../../content/automated-faq-ticket-creator/external.rst:4 ../../content/automatic-start-of-processes/external.rst:4 ../../content/calendar-resource-planning/external.rst:4 ../../content/categories-for-text-modules/external.rst:4 ../../content/change-write-protection/external.rst:4 ../../content/ci-assignment-attribute-dynamic-field-map/external.rst:4 ../../content/ci-custom-search/external.rst:4 ../../content/ci-references/external.rst:4 ../../content/credit-card-filter/external.rst:4 ../../content/custom-contact-fields/external.rst:4 ../../content/customer-activity-widget/external.rst:4 ../../content/dashboard-news-widget/external.rst:4 ../../content/data-privacy-protection/external.rst:4 ../../content/delete-attachments/external.rst:4 ../../content/dynamic-field-attachment/external.rst:4 ../../content/dynamic-field-calculation/external.rst:4 ../../content/dynamic-field-ci/external.rst:4 ../../content/dynamic-field-search-booster/external.rst:4 ../../content/dynamic-field-value-import/external.rst:4 ../../content/dynamic-field-web-service/external.rst:4 ../../content/dynamic-sender-addresses/external.rst:4 ../../content/escalation-suspend/external.rst:4 ../../content/extended-ticket-stats/external.rst:4 ../../content/hide-show-dynamic-fields/external.rst:4 ../../content/link-object-connector/external.rst:4 ../../content/out-of-office/external.rst:4 ../../content/process-management-article-email/external.rst:4 ../../content/queue-responsible/external.rst:4 ../../content/ready2adopt-itsm-processes/external.rst:4 ../../content/ready2adopt-processes/external.rst:4 ../../content/ready2adopt-web-services/external.rst:4 ../../content/restore-pending-information/external.rst:4 ../../content/restrict-customer-data-view/external.rst:4 ../../content/service-categories/external.rst:4 ../../content/service-responsible/external.rst:4 ../../content/specific-ticket-notifications/external.rst:4 ../../content/state-preselection-response-templates/external.rst:4 ../../content/system-configuration-history/external.rst:4 ../../content/tag-cloud/external.rst:4 ../../content/ticket-allocation/external.rst:4 ../../content/ticket-forms/external.rst:4 ../../content/ticket-invoker/external.rst:4 ../../content/ticket-queue-selection/external.rst:4 ../../content/ticket-time-unit-dropdown/external.rst:4 ../../content/ticket-watchlist/external.rst:4 ../../content/ticket-workflow/external.rst:4 ../../content/vip-customer/external.rst:4
String age
10 months ago
Source string age
10 months ago
Translation file
string