2. OTRS 7
  3. Administration Manual
  4. Chinese (Simplified)
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Translation

Add additional information to this resource. It is recommended to always fill this field as a description of the resource with a full sentence for better clarity, because the comment will be also displayed in the overview table.
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Context English Chinese (Simplified) State
Add Chat Channel Screen 添加聊天频道屏幕
Chat channels can not be deleted from the system. They can only be deactivated by setting the *Validity* option to *invalid* or *invalid-temporarily*. 无法从系统中删除聊天频道。 只能通过将 *有效性* 选项设置为 *无效* 或 *临时无效* 来停用它们。
To edit a chat channel: 若要编辑一个聊天频道：
Click on a chat channel in the list of chat channels. 点击聊天频道列表中的聊天频道。
Edit Chat Channel Screen 编辑聊天频道屏幕
Chat Channel Settings 聊天频道设置
Name \* 名称 \*
Group \* 组 \*
Select which :doc:`../users-groups-roles/groups` can access the chat channel. 选择哪些组 :doc:`../users-groups-roles/groups` 可以访问聊天频道。
Available to customer users 客户用户可用
Select the checkbox if you want to display the chat channel for customer users. 如果要为客户用户显示聊天频道，请选中该复选框。
Available to public users 公共用户可用
Select the checkbox if you want to display the chat channel for public users. 如果要为公共用户显示聊天频道，请选中该复选框。
Valid \* 有效
Comment 注释
Add additional information to this resource. It is recommended to always fill this field as a description of the resource with a full sentence for better clarity, because the comment will be also displayed in the overview table. 向此资源添加其它信息。 为了更清晰，建议始终将此字段填充为带有完整句子的资源描述，因为注释也将显示在概览表中。
Enable Chat Support 启用聊天支持
The chat feature is not enabled by default. 默认没有启用聊天功能。
To enable the chat feature: 若要启用聊天功能：
Go to *System Configuration* screen. 转到 *系统配置* 屏幕。
Navigate to *Core → Chat* in the navigation tree. 在导航树中找到 *Core → Chat*。
Enable the setting ``ChatEngine::Active``. 启用设置 ``ChatEngine::Active``。
When the chat feature is enabled, the *Default channel* is automatically created if it does not exist. 启用聊天功能后，如果不存在默认频道，则会自动创建 *默认频道*。
To review all chat related settings: 若要查看所有聊天相关设置：
Search for the term ``ChatEngine`` in the search box. 在搜索框中搜索 ``ChatEngine`` 一词。
Review the settings. 查看设置。
Agents need to have at least *ro* permissions to the groups set up in the following settings: 服务人员需要对在以下设置中设置的组至少具有 *ro（只读）* 权限：
``ChatEngine::PermissionGroup::ChatReceivingAgents`` ``ChatEngine::PermissionGroup::ChatReceivingAgents``
``ChatEngine::PermissionGroup::ChatStartingAgents`` ``ChatEngine::PermissionGroup::ChatStartingAgents``
FAQ Category FAQ 类别
Use this screen to manage categories available in FAQ articles. A fresh OTRS installation already contains a category by default. The category management screen is available in the *FAQ Category* module of the *Administration* group. 使用此屏幕可管理 FAQ 文章可用的类别。 默认情况下，新的 OTRS 安装已包含类别。 类别管理屏幕位于 *系统管理* 组中的 *FAQ 类别* 模块。
ComponentTranslation
This translation Translated OTRS 7/Administration Manual 向此资源添加其它信息。 为了更清晰，建议始终将此字段填充为带有完整句子的资源描述，因为注释也将显示在概览表中。
The following strings have the same context and source.
Translated OTRS 7/OTRS::ITSM Manual 向此资源添加其它信息。 为了更清晰，建议始终将此字段填充为带有完整句子的资源描述，因为注释也将显示在概览表中。
Translated OTRS 7/User Manual 向此资源添加其它信息。 为了更清晰，建议始终将此字段填充为带有完整句子的资源描述，因为注释也将显示在概览表中。
Translated OTRS 7/Feature Add-ons Manual 向此资源添加其它信息。 为了更清晰，建议始终将此字段填充为带有完整句子的资源描述，因为注释也将显示在概览表中。

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Glossary

English Chinese (Simplified)
No related strings found in the glossary.

Source information

Source string location
../../content/administration/chat-channels.rst:67 ../../content/administration/faq-category.rst:66 ../../content/communication-notifications/appointment-notifications.rst:82 ../../content/communication-notifications/email-addresses.rst:98 ../../content/communication-notifications/postmaster-mail-accounts.rst:120 ../../content/communication-notifications/ticket-notifications.rst:80 ../../content/otrs-group-services/cloud-services.rst:55 ../../content/processes-automation/access-control-lists.rst:103 ../../content/ticket-settings/attachments.rst:71 ../../content/ticket-settings/auto-responses.rst:95 ../../content/ticket-settings/queues.rst:150 ../../content/ticket-settings/salutations.rst:71 ../../content/ticket-settings/service-level-agreements.rst:95 ../../content/ticket-settings/services.rst:75 ../../content/ticket-settings/signatures.rst:71 ../../content/ticket-settings/sms-templates.rst:100 ../../content/ticket-settings/states.rst:132 ../../content/ticket-settings/templates.rst:117 ../../content/users-groups-roles/customer-users.rst:126 ../../content/users-groups-roles/customers.rst:82 ../../content/users-groups-roles/groups.rst:66 ../../content/users-groups-roles/roles.rst:58
String age
a year ago
Source string age
a year ago
Translation file
locale/zh_CN/LC_MESSAGES/content.po, string 104