OTRS 7

Administration Manual

English

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Context	English	State
	Manage Role-Group Relations
	Manage Roles ↔ Groups Relations
	To assign some groups to a role:
	Select the permissions you would like to connect the role to groups with.
	Change Group Relations for Role
	To assign some roles to a group:
	Select the permissions you would like to connect the group to roles with.
	Change Role Relations for Group
	If several roles or groups are added to the system, use the filter box to find a particular role or group by just typing the name to filter.
	Multiple roles or groups can be assigned in both screens at the same time. Additionally clicking on a role or clicking on a group in the relations screen will open the Edit Role screen or the Edit Group screen accordingly.
	Accessing a role or a group provides no back link to the relations screen.
	Roles ↔ Groups Relations Reference
	When assigning a role to a group or vice versa, several permissions can be set as connection between a role and a group. The following permissions are available by default:
	Users with this permission type will only be able to observe chats in a channel after they have been invited.
	Users with this permission type will be able to take part in a chat, but only after they get invited to it.
	Users with this permission type will be able to accept chat customer/public requests and do all kinds of observer and participant actions on a chat.

Component	Translation
This translation Translated OTRS 7/Administration Manual	Users with this permission type will be able to accept chat customer/public requests and do all kinds of observer and participant actions on a chat.
The following string has the same context and source.
Translated OTRS 7/OTRS	Users with this permission type will be able to accept chat customer/public requests and do all kinds of observer and participant actions on a chat.

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OTRS 7 / Administration Manual — English

New source string a year ago

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Glossary

English	English
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Source information

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read-only

Source string location

../../content/users-groups-roles/roles-groups.rst:78

String age

a year ago

Source string age

a year ago

Translation file

locale/content.pot, string 2919