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System Configuration - Setting Different
Click on the *Deploy selected changes* button. If several settings are changed, it is possible to deploy only the selected settings.
Add a deployment comment, that explain for other administrators, what is changed and why. Use full sentence here.
System Configuration - Deploy Setting
Go back and search again the term ``lastname`` to find the modified setting. The widget has a gray border on the left to indicate, this setting is modified.
System Configuration - Setting Deployed
To reset the setting, click on the header of the widget to see the options. Then click on the *Reset setting* button.
System Configuration - Reset Setting
Click on the *Confirm* button.
Deploy the settings.
Using The Navigation Tree
Each configuration setting is classified by a category and a navigation group. Navigation groups are individual elements in the main navigation tree. By selecting one of these navigation entries, all settings assigned to the selected group will be shown. As long as no extensions are installed, the category selection is automatically hidden, but as soon as a package is installed which brings its own configuration settings (such as ITSM modules or Survey), the category selection will be revealed. Selecting a category makes the main navigation tree show only the navigation groups belonging to the selected category.
System Configuration Navigation Tree
To expand an element, click on the arrow next to it. The number between the parentheses indicates how many settings belongs to this element. If an element has no number, this element is only a wrapper category. It doesn't have settings, it has only sub-categories.
Using the navigation tree results the same as search for a setting. If you would like to see for a setting to which group belongs to, expand it by clicking on the header of the widget.
For example ``FirstnameLastnameOrder`` can be found in *Frontend → Base*.
Import And Export System Configurations
Click on the *Import & Export* button in the left sidebar to access the import-export screen.
System Configuration - Import and Export
To export the system configurations:
Click on the *Export current configuration* button in the *Export* widget.
Save the ``Export_Current_System_Configuration.yml`` file to your local file system.
Rename the file to a more descriptive name.
To import the system configurations:
Click on the *Browse…* button in the *Import* widget.
Click on the *Import system configuration* button.
System Log
Professional systems log their activities in one or more log files to help administrators when troubleshooting or to get an overview of what is going on in their system on a detailed level.
These logs are usually not available to application administrators without a certain level of permissions, and skills, on the operating system.
OTRS allows application administrators to access the system log comfortably by using the graphical interface without the need to have access to the server's command shell. The administrator can decide which level of logging is needed, to make sure that the log files are not unnecessarily filled.
Use this screen to view log entries of OTRS. The log overview screen is available in the *System Log* module of the *Administration* group.


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OTRS 7 / Administration ManualEnglish

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locale/content.pot, string 310