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SysConfig
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Estonian
Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate).
Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate). This is only possible if all Ticket dynamic fields need the same event.
Event module that performs an update statement on TicketIndex to rename the queue name there if needed and if StaticDB is actually used.
Event module that updates customer company object name for dynamic fields.
Event module that updates customer user object name for dynamic fields.
Event module that updates customer user search profiles if login changes.
Event module that updates customer user service membership if login changes.
Event module that updates customer users after an update of the Customer.
Event module that updates tickets after an update of the Customer User.
Event module that updates tickets after an update of the Customer.
Events Ticket Calendar
Example package autoload configuration.
Execute SQL statements.
Executes a custom command or module. Note: if module is used, function is required.
Executes follow-up checks on In-Reply-To or References headers for mails that don't have a ticket number in the subject.
Executes follow-up checks on OTRS Header 'X-OTRS-Bounce'.
Executes follow-up checks on attachment contents for mails that don't have a ticket number in the subject.
Executes follow-up checks on email body for mails that don't have a ticket number in the subject.
Executes follow-up checks on the raw source email for mails that don't have a ticket number in the subject.
Exports the whole article tree in search result (it can affect the system performance).
External
External Link
Fetch emails via fetchmail (using SSL).
Fetch emails via fetchmail.
Fetch incoming emails from configured mail accounts.
Fetches packages via proxy. Overwrites "WebUserAgent::Proxy".
File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Templates/Standard/AgentInfo.tt.
Filter for debugging ACLs. Note: More ticket attributes can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.

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SysConfig
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