Source string Read only

SysConfig
116/1160
Context English State
Enables the feature to keep parent-child link after change of the MasterSlave state in the advanced MasterSlave mode.
Enables the feature to keep parent-child link after unset of the MasterSlave state in the advanced MasterSlave mode.
Enables the feature to unset the MasterSlave state of a ticket in the advanced MasterSlave mode.
If a note is added by an agent, sets the state of the ticket in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Master / Slave
Master Tickets
MasterSlave
MasterSlave module for Ticket Bulk feature.
Parameters for the dashboard backend of the master tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.
Parameters for the dashboard backend of the slave tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.
Registration of the ticket event module.
Required permissions to use the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Sets if Master / Slave field must be selected by the agent.
Sets the default body text for notes added in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Sets the default subject for notes added in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Sets the responsible agent of the ticket in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Sets the service in the ticket MasterSlave screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).
Sets the ticket owner in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Sets the ticket type in the ticket MasterSlave screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).
Shows a link in the menu to change the MasterSlave status of a ticket in the ticket zoom view of the agent interface.
Shows a list of all the involved agents on this ticket, in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Shows the ticket priority options in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Shows the title field in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Slave Tickets
Specifies the different article communication channels where the real name from Master ticket will be replaced with the one in the Slave ticket.
This module activates Master/Slave field in new email and phone ticket screens.
This setting is deprecated and will be removed in further versions of OTRSMasterSlave.
Ticket MasterSlave.

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OTRS 6 / OTRS Master SlaveEnglish

New source string 10 months ago
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Source information

Source string comment
SysConfig
Flags
read-only
String age
10 months ago
Source string age
10 months ago
Translation file
i18n/OTRSMasterSlave/OTRSMasterSlave.pot, string 42