Source string Read only

SysConfig
131/1310
Context English State
Unset Slave Tickets
Master
Slave of %s%s%s
Master Ticket
All master tickets
All slave tickets
Allows adding notes in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Change the MasterSlave state of the ticket.
Defines dynamic field name for master ticket feature.
Defines if a ticket lock is required in the ticket MasterSlave screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
Defines if the MasterSlave note is visible for the customer by default.
Defines the default next state of a ticket after adding a note, in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Defines the default ticket priority in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Defines the history comment for the ticket MasterSlave screen action, which gets used for ticket history in the agent interface.
Defines the history type for the ticket MasterSlave screen action, which gets used for ticket history in the agent interface.
Defines the next state of a ticket after adding a note, in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Enables the advanced MasterSlave part of the feature.
Enables the feature that slave tickets follow the master ticket to a new master in the advanced MasterSlave mode.
Enables the feature to change the MasterSlave state of a ticket in the advanced MasterSlave mode.
Enables the feature to forward articles from type 'forward' of a master ticket to the customers of the slave tickets. By default (disabled) it will not forward articles from type 'forward' to the slave tickets.
Enables the feature to keep parent-child link after change of the MasterSlave state in the advanced MasterSlave mode.
Enables the feature to keep parent-child link after unset of the MasterSlave state in the advanced MasterSlave mode.
Enables the feature to unset the MasterSlave state of a ticket in the advanced MasterSlave mode.
If a note is added by an agent, sets the state of the ticket in the ticket MasterSlave screen of a zoomed ticket in the agent interface.
Master / Slave
Master Tickets
MasterSlave
MasterSlave module for Ticket Bulk feature.
Parameters for the dashboard backend of the master tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.
Parameters for the dashboard backend of the slave tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.
Registration of the ticket event module.

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OTRS 6 / OTRS Master SlaveEnglish

New source string 8 months ago
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SysConfig
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