Translation

SysConfig
Ticket decision.
0/160
Context English Chinese (Traditional) State
Sets the ticket responsible in the additional ITSM field screen of the agent interface.
 
Sets the ticket responsible in the decision screen of the agent interface.
 
Sets the ticket type in the additional ITSM field screen of the agent interface (Ticket::Type needs to be activated).
 
Sets the ticket type in the decision screen of the agent interface (Ticket::Type needs to be activated).
 
Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).
 
Shows a link in the menu to change the decision of a ticket in its zoom view of the agent interface.
 
Shows a link in the menu to modify additional ITSM fields in the ticket zoom view of the agent interface.
 
Shows a list of all the involved agents on this ticket, in the additional ITSM field screen of the agent interface.
 
Shows a list of all the involved agents on this ticket, in the decision screen of the agent interface.
 
Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the additional ITSM field screen of the agent interface.
 
Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the decision screen of the agent interface.
 
Shows the ticket priority options in the additional ITSM field screen of the agent interface.
 
Shows the ticket priority options in the decision screen of the agent interface.
 
Shows the title fields in the additional ITSM field screen of the agent interface.
 
Shows the title fields in the decision screen of the agent interface.
 
Ticket decision.
 

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English Chinese (Traditional)
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Source information

Source string comment
SysConfig
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Source string age
9 months ago
Translation file
i18n/ITSMIncidentProblemManagement/ITSMIncidentProblemManagement.zh_TW.po, string 75