Translation

SysConfig
Defines the default ticket priority in the additional ITSM field screen of the agent interface.
107/950
Context English Romanian State
Additional ITSM ticket fields.
 
Allows adding notes in the additional ITSM field screen of the agent interface.
Permite adaugarea de note in ecranul aditional cu campul de ITSM din interfata agentului.
Allows adding notes in the decision screen of the agent interface.
Permite adaugarea de note in ecranul de decizie din interfata agentului
Allows defining new types for ticket (if ticket type feature is enabled).
 
Change the ITSM fields!
Schimba campurile ITSM!
Decision
Decizie
Defines if a ticket lock is required in the additional ITSM field screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
Defineste daca este necesar sa fie blocat un ticket in ecranul aditional cu campul de ITSM din interfata agentului (daca ticketul nu este deja blocat, ticketul va deveni blocat si agentul curent va fi setat automat ca proprietar al acestuia).
Defines if a ticket lock is required in the decision screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
Defineste daca este necesar sa fie blocat un ticket in ecranul de decizie din interfata agentului ( daca ticketul nu este deja blocat, ticketul devine blocat si agentul curent va fi setat automat ca proprietar al acestuia)
Defines if the service incident state should be shown during service selection in the agent interface.
 
Defines the default body of a note in the additional ITSM field screen of the agent interface.
Defineste corpul implicit al unei note in ecranul aditional cu campul de ITSM din interfata agentului.
Defines the default body of a note in the decision screen of the agent interface.
Defineste corpul implicit al unei note in ecranul de decizie din interfata agentului
Defines the default next state of a ticket after adding a note, in the additional ITSM field screen of the agent interface.
Defineste urmatoarea stare implicita a unui ticket dupa adaugarea unei note, in ecranul aditional cu campul de ITSM din interfata agentului
Defines the default next state of a ticket after adding a note, in the decision screen of the agent interface.
Defineste urmatoarea stare implicita a unui ticket dupa adaugarea unei note, in ecranul de decizie din interfata agentului.
Defines the default subject of a note in the additional ITSM field screen of the agent interface.
Defineste subiectul implicit al unei note in ecranul aditional cu campul de ITSM din interfata agentului
Defines the default subject of a note in the decision screen of the agent interface.
Defineste subiectul implicit al unei note in ecranul de decizie din interfata agentului.
Defines the default ticket priority in the additional ITSM field screen of the agent interface.
Defineste prioritatea implicita a ticketului in ecranul aditional cu campul de ITSM din interfata agentului
Defines the default ticket priority in the decision screen of the agent interface.
Defineste prioritatea implicita a ticketului in ecranul de decizie din interfata agentului.
Defines the history comment for the additional ITSM field screen action, which gets used for ticket history.
 
Defines the history comment for the decision screen action, which gets used for ticket history.
 
Defines the history type for the additional ITSM field screen action, which gets used for ticket history.
 
Defines the history type for the decision screen action, which gets used for ticket history.
 
Defines the next state of a ticket after adding a note, in the additional ITSM field screen of the agent interface.
 
Defines the next state of a ticket after adding a note, in the decision screen of the agent interface.
 
Dynamic fields shown in the additional ITSM field screen of the agent interface.
 
Dynamic fields shown in the decision screen of the agent interface.
 
Dynamic fields shown in the ticket zoom screen of the agent interface.
 
Enables the stats module to generate statistics about the average of ITSM ticket first level solution rate.
 
Enables the stats module to generate statistics about the average of ITSM ticket solution.
 
If a note is added by an agent, sets the state of a ticket in the additional ITSM field screen of the agent interface.
 
If a note is added by an agent, sets the state of a ticket in the decision screen of the agent interface.
 
Modifies the display order of the dynamic field ITSMImpact and other things.
 

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Source information

Source string comment
SysConfig
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Source string age
8 months ago
Translation file
i18n/ITSMIncidentProblemManagement/ITSMIncidentProblemManagement.ro.po, string 35