type: Content of: <section><itemizedlist><listitem><para>
pending auto close+
Context English Russian State
OTRS handles PGP keys, which allows you to encrypt/decrypt messages and to sign outgoing messages. Before this feature can be used, you need to activate it and change some <link linkend="ConfigReference_Section_Core_Crypt_PGP"> configuration parameters </link> in the SysConfig.
Through the "PGP Keys" link on the Admin page, it is possible to manage the key ring of the user who shall be used for PGP with OTRS (see figure below), e.g. the local OTRS user or the web server user. It is possible to add and remove keys and signatures, and you can search through all data in your key ring.
PGP management Настройка PGP
<graphic fileref="screenshots/administration/adminarea/admin-pgp.png" scalefit="1" width="100%" contentdepth="100%"></graphic> <graphic fileref="screenshots/administration/adminarea/admin-pgp.png" scalefit="1" width="100%" contentdepth="100%"></graphic>
States Состояния
Through the "States" link on the Admin page, you can manage the different ticket states you want to use in the system (see figure below).
State management Настройка статусов
<graphic fileref="screenshots/administration/adminarea/admin-states.png" scalefit="1" width="100%" contentdepth="100%"></graphic> <graphic fileref="screenshots/administration/adminarea/admin-states.png" scalefit="1" width="100%" contentdepth="100%"></graphic>
After a default setup, there are some states defined: После установки в системе будут следующие предустановленные состояния:
closed successful закрыта успешно
closed unsuccessful закрыта неуспешно
merged обьедененные
new новая
open открытая
pending auto close+ ожидает автозакрытия(+)
pending auto close- ожидает автозакрытия(-)
pending reminder ожидает напоминания
removed удаленная
Every state is linked to a type, which needs to be specified if a new state is created. By default the state types are: Каждое состояние связано с типом, который нужно указать когда создается новое состояние. По умолчанию есть такие типы состояний:
closed закрытая
pending auto ожидает автозакрытия
System Configuration Настройка системы
The System Configuration link leads to the section where many OTRS configuration options are maintained.
The system configuration link on the admin page loads the graphical user interface for the system configuration (see figure below). You can upload your own configuration files for the system, as well as backup all current settings into a file. Almost all configuration parameters of the OTRS framework and any installed extensions can be viewed and changed using this interface. All configuration parameters are part of a certain group, which makes it possible to navigate quickly through the vast number of existing parameters. It is also possible to perform a full-text search over all parameters.
Graphical user interface of the system configuration.
<graphic fileref="screenshots/administration/adminarea/admin-systemconfiguration.png" scalefit="1" width="100%" contentdepth="100%"></graphic>
The graphical user interface of the system configuration is described in detail in the chapter <link linkend="sysconfig"> "Configuring the system through the web interface"</link>.
Using Mail Accounts Использование учётных записей почты
There are several possibilities to transport new emails into the ticket system. One way is to use a local MTA and the <link linkend="email-receiving-cmd"> script</link> that pipes the mails directly into the system. Another possibility is the use of mail accounts which can be administrated through the web interface. The "PostMaster Mail Accounts" link on the Admin page loads the management console for the mail accounts (see figure below). OTRS supports the mail protocols: POP3, POP3S, IMAP and IMAPS.
Mail account management Управление почтовыми ящиками
This translation Translated OTRS 6/Administration Manual ожидает автозакрытия(+)
The following string has the same context and source.
Translated OTRS 6/((OTRS)) Community Edition ожидает автозакрытия(+)


User avatar ymyasoedov

Translation changed

OTRS 6 / Administration ManualRussian

pending auto close+
ожиданиет авто закрытие+я(+)
a year ago
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Source string comment
type: Content of: <section><itemizedlist><listitem><para>
Source string location
String age
a year ago
Source string age
a year ago
Translation file
i18n/, string 1374