OTRS 7/Administration Manual @ OTRS Translations

This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

Language	Translated	Unfinished	Unfinished words	Unfinished characters	Untranslated	Checks	Suggestions	Comments
English		0	0	0	0	25	0	0

Chinese (Simplified)	64%	1,541	15,959	108,552	1,515	52	0	0

German	99%	29	656	3,858	29	8	1	0

Hungarian	99%	28	651	3,828	28	3	0	0

Please sign in to see the alerts.

Overview

Project website	otrs.com
Project maintainers	bu cr
Translation process	Translations can be made directly. Translation suggestions can be made. Any authenticated user can contribute. The translation uses bilingual files.
Translation license	Proprietary
File mask	`locale/*/LC_MESSAGES/content.po`

String statistics

	Strings percent	Hosted strings	Words percent	Hosted words	Characters percent	Hosted characters
Total		17,192		200,272		1,279,036
Source		4,298		50,068		319,759
Approved	26%	4,491	26%	52,910	26%	337,754
Waiting for review	39%	6,805	39%	80,028	39%	505,285
Translated	90%	15,594	91%	183,006	90%	1,162,798
Needs editing	1%	26	1%	363	1%	2,777
Read-only	25%	4,298	25%	50,068	25%	319,759
Failing checks	1%	88	1%	521	1%	3,341
Strings with suggestions	1%	1	1%	5	1%	30
Untranslated strings	9%	1,572	8%	16,903	8%	113,461

Last 12 months Previous

Activity in last 12 months


Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Jan

Quick numbers

200 k

Hosted words

17,192

Hosted strings

90%

Translated

Contributors

and previous 30 days

Trends of last 30 days

+1%

Hosted words

—

+1%

Hosted strings

—

−1%

Translated

—

+100%

Contributors

—

Search

Advanced query builder

Query examples

Review strings changed by other users	`changed:>=2023-01-08 AND NOT changed_by:anonymous`	Add
Translated strings	`state:>=translated`	Add
Strings with comments	`has:comment`	Add
Strings with any failing checks	`has:check`	Add
Strings with suggestions from others	`has:suggestion AND NOT suggestion_author:anonymous`	Add
Approved strings with suggestions	`state:approved AND has:suggestion`	Add
All untranslated strings added the past month	`added:>=2023-01-08 AND state:<=needs-editing`	Add
Translated strings in a certain language	`is:translated AND language:en`	Add

None New strings to translate OTRS 7 / Administration Manual — Chinese (Simplified)	28 new strings to translate appeared to the translation. yesterday
None New strings to translate OTRS 7 / Administration Manual — Hungarian	28 new strings to translate appeared to the translation. yesterday
None New strings to translate OTRS 7 / Administration Manual — German	28 new strings to translate appeared to the translation. yesterday
None Resource update OTRS 7 / Administration Manual — Chinese (Simplified)	The "`locale/zh_CN/LC_MESSAGES/content.po`" file was changed. yesterday
None String updated in the repository OTRS 7 / Administration Manual — Chinese (Simplified)	English Sets the time span for this SLA within the defined business hours, within the ticket has to be solved. Solved means that the ticket is set to the status closed. If the ticket is not set to solved until the time span defined here is reached, the ticket escalates. Chinese (Simplified) 0 characters edited Current translation yesterday
None String updated in the repository OTRS 7 / Administration Manual — Chinese (Simplified)	English Defines the time span for this SLA within the defined business hours, after which the ticket will be escalated if no further articles are written. This escalation update time is reset whenever an agent writes an article that is visible to the customer user. The escalation update time is also reset when a customer user responds to an agent article for the first time. Additional articles written by the customer user do not affect the escalation update time. Chinese (Simplified) 0 characters edited Current translation yesterday
None String updated in the repository OTRS 7 / Administration Manual — Chinese (Simplified)	English Defines the time span for this SLA within the defined business hours, in which an agent has to send the first reply to the customer as a visible article to a ticket created by a customer. The escalation time for the first response is cancelled as soon as the agent sends an article that is visible to the customer. Chinese (Simplified) 0 characters edited Current translation yesterday
None String updated in the repository OTRS 7 / Administration Manual — Chinese (Simplified)	English Once resolution time escalation has been triggered for a ticket, the ticket remains escalated. Chinese (Simplified) 0 characters edited Current translation yesterday
None String updated in the repository OTRS 7 / Administration Manual — Chinese (Simplified)	English Sets the time span for this queue, within the defined business hours, within which the ticket has to be solved. Solved means that the ticket is set to the status closed. If the ticket is not set to solved until the time span defined here is reached, the ticket escalates. Chinese (Simplified) 0 characters edited Current translation yesterday
None String updated in the repository OTRS 7 / Administration Manual — Chinese (Simplified)	English The first response time escalation notification will be sent to all agents who have selected the specific queue as preferred queue in the My Queues setting and the ticket escalation notification is enabled. Chinese (Simplified) 0 characters edited Current translation yesterday

Browse all component changes