This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

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Chinese (Simplified) 96% 107 1,525 48
English This translation is used for source strings. 86
German
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OTRS 7 / Administration Manual

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OTRS 7 / Administration ManualGerman

Generic Agent
Generic Agent
2 weeks ago
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OTRS 7 / Administration ManualGerman

Go to the *System Configuration* screen.
Gehen Sie zur Ansicht *Systemkonfiguration*.
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OTRS 7 / Administration ManualGerman

Permission to create a ticket.
Berechtigung zum Erstellen eines Tickets.
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OTRS 7 / Administration ManualGerman

Not all available permissions are shown by default. See `System::Customer::Permission`_ setting for permissions that can be added. This additional permission can be added:
Standardmäßig werden nicht alle verfügbaren Berechtigungen angezeigt. Siehe Einstellung `System::Customer::Permission`_ für Berechtigungen, die hinzugefügt werden können. Diese zusätzliche Berechtigung kann hinzugefügt werden:
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OTRS 7 / Administration ManualGerman

Permission to change the responsible agent of a ticket.
Berechtigung zum Ändern des verantwortlichen Agenten eines Tickets.
2 weeks ago
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OTRS 7 / Administration ManualGerman

Permission to add a phone call to a ticket.
Berechtigung zum Hinzufügen eines Telefonanrufs zu einem Ticket.
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OTRS 7 / Administration ManualGerman

Permission to set a ticket to pending.
Berechtigung um ein Ticket in den Status „wartend“ zu setzen.
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OTRS 7 / Administration ManualGerman

Permission to forward an article.
Berechtigung um einen Artikeln weiterzuleiten.
2 weeks ago
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OTRS 7 / Administration ManualGerman

Permission to change the customer of a ticket.
Berechtigungen um den Kunden eines Tickets zu ändern.
2 weeks ago
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