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| Administration Manual | 96% | 107 | 1,525 | 48 | |||
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| Feature Add-ons Manual | 94% | 185 | 3,155 | 249 | |||
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| General Catalog GPL-3.0 | 94% | 1 | 4 | 1 | |||
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| Import Export GPL-3.0 | 98% | 1 | 3 | ||||
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| ITSM Change Management GPL-3.0 | 99% | 1 | 5 | ||||
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| ITSM Configuration Management GPL-3.0 | 99% | 1 | 5 | ||||
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| ITSM Core GPL-3.0 | 99% | 1 | 4 | ||||
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| ITSM Incident Problem Management GPL-3.0 | 98% | 1 | 7 | ||||
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| OTRS GPL-3.0 | 99% | 38 | 733 | 37 | |||
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| OTRS Clone DB GPL-3.0 | 66% | 2 | 12 | ||||
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| OTRS::ITSM Manual | 97% | 21 | 479 | 35 | |||
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| OTRS Master Slave GPL-3.0 | 98% | 1 | 4 | 1 | |||
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| Survey GPL-3.0 | 99% | 1 | 4 | ||||
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| System Monitoring GPL-3.0 | 95% | 1 | 21 | ||||
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| TimeAccounting GPL-3.0 | 99% | 1 | 4 | 6 | |||
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| Update and Installation Guide | 90% | 28 | 611 | 3 | |||
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| User Manual | 99% | 10 | 293 | 19 | |||
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| Project website | otrs.com |
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| Translation license | GPL-3.0 Import Export ITSM Incident Problem Management TimeAccounting ITSM Configuration Management ITSM Change Management OTRS OTRS Master Slave ITSM Core System Monitoring General Catalog OTRS Clone DB Survey proprietary Feature Add-ons Manual Update and Installation Guide OTRS::ITSM Manual Administration Manual User Manual |
| Languages | 1 |
| Source strings | 17,815 |
| Source words | 188,131 |
| Source characters | 1,178,788 |
| Hosted strings | 17,814 |
| Hosted words | 188,122 |
| Hosted characters | 1,178,723 |
bu
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Set the type and direction of links to be used to calculate the incident state. The key is the name of the link type (as defined in LinkObject::Type), and the value is the direction of the IncidentLinkType that should be followed to calculate the incident state. For example if the IncidentLinkType is set to 'DependsOn', and the Direction is 'Source', only 'Depends on' links will be followed (and not the opposite link 'Required for') to calculate the incident state. You can add more link types and directions as you like, e.g. 'Includes' with the direction 'Target'. All link types defined in the system configuration options LinkObject::Type are possible and the direction can be 'Source', 'Target', or 'Both'. IMPORTANT: AFTER YOU MAKE CHANGES TO THIS SYSTEM CONFIGURATION OPTION YOU NEED TO RUN THE CONSOLE COMMAND bin/otrs.Console.pl Admin::ITSM::IncidentState::Recalculate SO THAT ALL INCIDENT STATES WILL BE RECALCULATED BASED ON THE NEW SETTINGS!
设置链接的类型和方向以便计算故障状态。键是链接类型的名称（在LinkObject::Type中定义），值是IncidentLinkType（故障链接类型）的方向以计算故障状态。示例：如果IncidentLinkType（故障链接类型）设为“DependsOn（依赖）”，方向是Source（源），只有“依赖”链接（而不是链接类型为“被...需要”的链接）才用来计算故障状态。可以根据需要添加更多的链接类型和方向，如方向为“目标”的“Includes（包含）”链接。所有在系统配置选项的LinkObject::Type中定义的链接类型都可以使用，方向只可以是“Source（源）”、“Target（目标）”或“Both（源和目标都是）”。重要：在更改了系统配置选项后，你需要运行脚本bin/otrs.Console.pl Admin::ITSM::IncidentState::Recalculate，才能按新的设置重新计算故障状态！