| Component | Total | Dismissed | Active | Translated |
|---|---|---|---|---|
| Administration Manual | 4 | 0 | 4 | 4 |
| FAQ | 1 | 0 | 1 | 1 |
| General Catalog | 2 | 0 | 2 | 2 |
| Import Export | 6 | 0 | 6 | 6 |
| ITSM Change Management | 139 | 0 | 139 | 139 |
| ITSM Configuration Management | 8 | 0 | 8 | 8 |
| ITSM Core | 5 | 0 | 5 | 5 |
| ((OTRS)) Community Edition | 1,058 | 0 | 1,058 | 1,058 |
| OTRS Master Slave | 2 | 0 | 2 | 2 |
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