| Component | Total | Dismissed | Active | Translated |
|---|---|---|---|---|
| Administration Manual | 41 | 3 | 38 | 37 |
| FAQ | 4 | 0 | 4 | 4 |
| ITSM Change Management | 3 | 0 | 3 | 3 |
| ITSM Configuration Management | 3 | 0 | 3 | 3 |
| ITSM Core | 2 | 0 | 2 | 2 |
| ITSM Incident Problem Management | 2 | 0 | 2 | 2 |
| ((OTRS)) Community Edition | 115 | 0 | 115 | 115 |
| OTRS::ITSM Manual | 4 | 0 | 4 | 4 |
| OTRS Master Slave | 20 | 0 | 20 | 20 |
| Survey | 2 | 0 | 2 | 2 |
| TimeAccounting | 4 | 0 | 4 | 4 |
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