OTRSAdvancedEscalations
OTRSAdvancedEscalations(高级升级)
a year ago
OTRSAdvancedEditor
OTRSAdvancedEditor(高级编辑器)
a year ago
OTRSAdjustSortTicketOverview
OTRSAdjustSortTicketOverview(调整工单概览排序方式)
a year ago
To
To(收件人
a year ago
User avatar None

Committed changes

OTRS 7 / Feature Add-ons ManualChinese (Simplified)

Committed changes a year ago
Click on the *Competences* module in the agent personal preferences.
单击服务人员个人偏好设置首选项中的 *能力* 模块。
a year ago
This package adds a new configuration screen to the agent preferences screen, which is accessible from the *Agent Management* screen of the administrator interface.
本软件包将新配置屏幕添加到服务人员个人偏好设置首选项屏幕,可从管理员界面的 *服务人员管理* 屏幕访问该屏幕。
a year ago
To activate this widget in personal preferences, you need to enable the following system configuration options:
要在个人偏好设置首选项中激活此小部件,需要启用以下系统配置选项:
a year ago
After installation of the package a new widget will be available in the *Notification Settings* module in the *Personal Preferences* screen.
安装本软件包后,*个人偏好设置首选项* 屏幕的 *通知设置* 模块中将提供一个新的小部件。
a year ago
This package adds a new preferences module to assign agents as responsible for services. Each agent can be assigned as responsible to multiple services and each service can have assigned multiple agents.
本软件包添加了一个新的偏好设置首选项模块,以将服务人员分配为服务负责人。 可以将每个服务人员分配为负责多个服务,并且每个服务可以分配多个服务人员。
a year ago
Show additional resource information next to the agent name in the *Resource Overview* screen. You can use OTRS smart tags related to agents, e.g. ``<OTRS_AGENT_X>``. You can even access agent preferences.
在 *资源概览* 屏幕中,在服务人员名称旁边显示其它资源信息。您可以使用与服务人员相关的OTRS智能标签,例如 ``<OTRS_AGENT_X>``。您甚至可以访问服务人员偏好设置首选项
a year ago
Relieves agents.
释放减轻服务人员
a year ago
If you choose the frequency *Daily*, a repeat time of *2* and *Monday* to *Friday* as repeat on days then the ticket will be created each second day in the range between Monday to Friday: Monday, Wednesday Friday, Monday, etc.
如果您选择频率 *每日*,重复次数为 *2* 且重复天数为 *星期一* 至 *星期五* ,那么将在星期一至星期五的每隔一天创建一张工单:星期一、星期、星期五、 星期一等
a year ago
and be restarted.
已重启。
a year ago
and be restarted.
已重启
a year ago
Large companies
大型公司
a year ago
A service technician can’t get into the building or has no free access to the machine that needs to be fixed – the escalation must be suspended.
服务技术人员无法进入建筑物或无法正常访问需要修复的机器 - 必须挂起暂停升级
a year ago
User avatar bu

New string to translate

OTRS 7 / Feature Add-ons ManualChinese (Simplified)

New string to translate a year ago
Resource update a year ago
User avatar None

Committed changes

OTRS 7 / Feature Add-ons ManualChinese (Simplified)

Committed changes a year ago

Search